Some Cloud Products may allow you to designate different types of End Users (for example, Jira Service Management distinguishes between “agents” and “customers”), in which case pricing and functionality may vary according to the type of End User.
Because of this, you'll have two options when creating a new project in Jira Cloud---Jira Classic or Jira Next-Gen. The fundamental concepts remain the same, but the UIs are different, so it's important to clarify that the screenshots in this article are from Jira Next-Gen, rather than classic Jira. Jira Issues . Issues are the heart of Jira. To create an issue in the editor: In the editor choose Insert > Jira Issue > Create new issue. Enter your server (if you have multiple Jira sites connected to Confluence), project , issue type, summary , and description. Select Insert. The issue will be created in Jira and added to your page. There are some limitations when creating Jira issues
Learn how to use Assets in Jira Service Management with this detailed guide. Set up your service project in a way that empowers your agents and your customers get help for their requests. With team-managed service projects, your teams can manage their own work and process, without having to reach out to a Jira admin.
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Jira for asset management. IT organizations have the challenge of ensuring system uptime, supporting users, and managing inventory of both hardware and software. IT teams gain significant efficiencies when one tool can support multiple business operations. According to Gartner, mastering the discipline of effective asset management is a huge
Jira Software + Help Desk . Create, build, and support software, from end to end. Choose two . Jira Software. Jira Service Management. Each product in a Free plan: . 328 319 112 6 47 346 72 395 391

how to use jira service management